Refund policy

Savia – No Return & No Refund Policy

At Savia, we take pride in offering carefully selected arts & crafts, sewing, and household items. To maintain quality, fairness, and affordability for all customers, all sales are final and we do not accept returns or offer refunds.

Why we have this policy

Many of our products are personal-use, craft-based, or mechanical items that can be easily damaged, altered, or used once opened. For hygiene, safety, and quality-control reasons, returned items cannot be resold or guaranteed to meet our standards. This policy also helps us keep our prices competitive and accessible.

We strongly encourage customers to review product descriptions, images, and specifications carefully before placing an order. If you have any questions, our support team is always available to assist before purchase.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, please contact us within 48 hours of delivery with clear photo or video evidence. We will review the issue and arrange a replacement or appropriate resolution where applicable.

By completing a purchase on Savia, you acknowledge and agree to this policy.

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